IT Services

Powering business agility, compliance and growth

On-Premise, Hybrid and Cloud Services

If you’re a new business, the most cost effective way to start with IT services would be to utilise the cloud only. Existing businesses are likely to have on-premise facilities. The challenge for those businesses is to maximise both on-premise and cloud. There may be reasons, compliance for example, that mean some businesses functions must stay on-premise. This would be a Hybrid system.

We understand that if you already have existing on-premise equipment, you want to maximise that investment. Equally, all businesses should make use of the advantages offered by the cloud. We can help plan your migration to the cloud in the most cost effective way. We’ll find the most appropriate solution for your business, whether that be cloud only or a Hybrid environment.

Cybersecurity and Data Protection

Cybersecurity covers a range of services and techniques to protect your resources from attack. These will include antivirus, firewall/router and software patching. It is important to have a coherent approach to cover all the attack spaces, on-premise and cloud based, and optimise the costs of doing so. We can make sure you have maximum protection for any given price point.

Cybersecurity is often only thought of in terms of external attacks. In fact, most security issues originate from within an organisation. This might stem from employee negligence or deliberate action. Protecting your valuable data needs to be included in any security planning. Failure to do so can lead to loss of intellectual property and violation of compliance standards such as GDPR. There are a range of techniques and processes we can help you with to protect your data.

Backup and Disaster Recovery

Your business is your data. Protecting that data has to be of the highest priority. Having a backup of on-premise data may seem obvious, but what about cloud data? It would be wrong to assume the data is completely protected. How long can your business operate without its IT services? It is vital to consider these issues and have a Disaster Recovery or Business continuity plan.

Often backups are automatic operations that are easily ignored. Unfortunately, it is sometimes not until that backup is required that issues are discovered. We test backups on a regular basis to ensure they are functional and use a number of technologies for data recovery. We can also plan and facilitate your Disaster Recovery or Business continuity plan.

Connectivity

The quality of your internet connection can have a huge impact on productivity. Flexibility is also essential. The internet is also the main source of security issues that a business has to deal with. Whether working from the office, home or on the road, access to your data in a simple and secure way is paramount.

At IS Technologies we consider all the options available to you to deliver the most appropriate solution. Seamless, secure connectivity can be delivered through site-to-site (multi-office) and site-to- cloud VPNs. Flexible working (WFH) can be delivered in a similar manner using secure VPNs to protect your infrastructure.

Telephony (VoIP)

Making use of the internet for your telephony requirements can save you money and liberate you from location specific telephone lines. Cloud based telephone systems mean that you can have your phone number delivered anywhere you are. That might be at home, or on the go via a mobile phone app. Advanced features such as auto attendant and voicemail to email come as standard with these systems. VOIP is a fantastic opportunity to reduce costs and increase functionality.

The quality of the VOIP telephony experience can be poor if the correct measures aren’t taken. We will make sure your environment can support VOIP and make changes necessary to ensure the quality of the call. We can also design the call flow experience to suit your business.

Software Customisation & Bespoke programming

Using standard commercial software (e.g. Office 365) is the most cost effective to deliver maximum functionality. Rarely does one size fit all. Try to fit the way a piece of software is designed to your business operation can have a negative effect on your productivity. Often simple customisations can make a huge difference at little cost.

Productivity suites such as Office 365 deliver amazing flexibility. Your Office 365 subscription contains many features you probably aren’t even aware of. We can help you get the maximum value from your investment in any of the software you use. Clever use of software can bring significant productivity improvements and competitive advantage. We can write entire pieces of software that integrate with your existing platforms..

Business Intelligence

Business intelligence (BI) refers to a number of techniques that collect, store and analyse data. Every business has valuable data that can help shape business decisions and future planning. Often this information is held on separate systems preventing simple correlation. BI solves that problem, producing reports and insights previously thought impossible.

Once, these techniques were thought only to the realm of large business. Not so any more. We can show you how even free tools can give you that insight, connecting not only your data but data from external sources to deliver powerful reporting on demand. We can also demonstrate the advanced tools that can hold and transform huge amounts of data in real time.